MayaQoba's Fashion Boutique values its customers ("you") and we respect your privacy. We collect certain personal information about you so that we can provide you the service you request, improve your shopping experience and communicate with you about our products and promotions. We do sell or rent your personal information to third parties. This Privacy Policy ("Policy") describes the personal information we collect about you, why we collect it and how we use it.
If this Policy changes in the future, we will post an updated version on our website. You can tell if this Policy has changed by checking the revision date that appears at the bottom. You may change how you provide your personal information to us at any time.
Our Privacy Policy: Contents
- Information we collect
- Using information we collect
- Sharing information we collect
- Managing your personal information
Information We Collect
We may collect personal information from you, such as your name, email address, postal address, phone number, and product preferences, when engaging in any of the activities listed below:
· Place an order from our website
· Return an item or make an exchange from a previous purchase
· Enquire about our services
· Subscribe to receive our emails
Using Information We Collect
To provide you with the best possible customer experience, we may use your personal information in the following ways:
· To process and fulfill your order, including to send you emails to confirm your order status and shipment
· To send you information by email, postal mail, telephone, text message, or other means, about our products and promotions; unless directed otherwise by you
· To help us learn more about your shopping preferences
· To help us address problems with and improve our site design, products and services
· To enhance your shopping experience
· To analyze trends and statistics
· To protect the security and integrity of our websites and our business
· To contact you
· To improve our customer service
Sharing Information We Collect
We may share your personal information in the following ways:
We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
We may share your information when we partner with another company in a joint marketing program to offer or provide products, services, contests, or promotions to our customers. Except for sharing this information with a joint marketing partner, we do not sell or lease your information to any third party to use for marketing their products.
We may share information about you, if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of MayaQoba’s Fashion Boutique or others.
Managing your Personal Information
You can review your personal information at any time. To access your personal information online, simply log in to your account. You can update your personal information, by calling Customer Service at 1-800-472-8622. We want to communicate with you only if you want to hear from us. We communicate with our customers by promotional email. If you would like to be removed from our promotional email list, please contact us by calling Customer Service at 1-800-457-8622 or by sending an email to maya@mayaqobas.com. You may also write to us at:
MayaQoba’s Fashion Boutique
P.O. Box 290578
Columbia, SC 29229
U.S.A.
Please note that requests by email or phone may take up to ten (10) business days to process and request by mail (postal) may take up to six t(6) to eight (8) weeks to process. Alternatively, if you do not want to receive promotional emails (i.e. not order-related) that notify you of new product arrivals, exclusive offers, upcoming sales and the like, simply click the unsubscribe link provided in any MayaQoba’s email.
MayaQoba’s Fashion Boutique
P.O. Box 290578
Columbia, SC 29229
U.S.A.
1-800-472-8622
maya@mayaqobas.com
